• Italian
  • English

Assistance

Expertise and certified personnel

Support service

The support provided by companies belonging to NAV-lab is characterised by the expertise of the people dealing with continual updates for the NAV-lab Tempo Zero and Tempo Zero Cloud solutions, who have been certified by Microsoft for the Microsoft Dynamics 365 Business Central ERP and Microsoft Dynamics NAV solutions.

Support services are provided for Tempo Zero and Tempo Zero Cloud for Microsoft Dynamics 365 Business Central ERP and active versions of Microsoft Dynamics NAV – relating to planning and implementing projects, studying and implementing customisations, and prompt, effective service via telephone or Internet, ensuring the issues encountered by users in their daily tasks are resolved.

The synergy that exists between the companies that are part of NAV-lab enable resources to be shared between partners, providing customers with maximum support for issues requiring specialist input, even at peak working hours.

Support includes the supply of systems engineering services to enable the full integration of Microsoft Dynamics with the most advanced Microsoft cloud or on-premise technologies.

All the support required

Consultation Service

The NAV-lab Consultation Centre operates to provide all the support required at a management and organisational level when exploring solutions (management software/ERP/vertical) for your company.

In particular, our consultants deal with:

  • Management consultancy
  • Financing options for IT projects
  • Financial management
  • Business Intelligence
  • OCompany organisation
  • Industry 4.0
Set-up and support for companies with branches abroad

International projects

NAV-lab manages the set-up and support of Italian companies with branches abroad and Italian companies with foreign parent companies.

Foreign branches are managed directly by various NAV-lab partners and via partnerships with Microsoft business partners abroad.

NAV-lab has implemented international projects and formed close partnerships in the following locations:
Argentina, Australia, Belgium, Brazil, China, Croatia, United Arab Emirates, France, Germany, Greece, India, the Netherlands, Poland, the Czech Republic, Russia, Spain, Sweden, Switzerland, Turkey, Ukraine, the UK, Hungary, the USA , the Middle East and North Africa.

Microsoft Dynamics 365 Business Central: over 40 locations throughout the world.

Country locations

Localization is the process of adapting software to meet country-specific laws or regulations. Microsoft localizes Microsoft Dynamics NAV to include features and functionality designed to address specific tax, accounting or financial reporting requirements for various countries.

Microsoft Dynamics 365 Business Central locations

Australia, Austria, Belgium, Bulgaria, Brazil, Canada, Croatia, Czech, Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United States

Languages in which Microsoft Dynamics 365 Business Central is available

English (Australian), Austrian German (Austria), Belgium French/Belgium Dutch (Belgium), Brazilian Portuguese (Brazil), Bulgarian (Bulgaria), Canadian English / Canadian French (Canada), Croatian (Croatia), Czech (Czech Republic), Danish (Denmark), Dutch (The Netherlands), English (United Kingdom), English (United States), Estonian (Estonia), Finnish (Finland), French (France), German (Germany), Greek (Greece), Hebrew (Israel), Hungarian (Hungary), Icelandic (Iceland), Indian English (India), Indonesian English (Indonesia), Irish (Ireland), Italian (Italy), Latvian (Latvia), Lithuanian (Lithuania), Malaysian English (Malaysia), Mexican Spanish (Mexico), New Zealand English (New Zealand), Norwegian Bokmål (Norway), Philippine English (Philippines), Polish (Poland), Portuguese (Portugal), Romanian (Romania), Russian (Russia), Serbian (Serbia), Singapore English (Singapore), Slovakian (Slovakia), Slovenian (Slovenia), Spanish (Spain), Swedish (Sweden), Swiss French/Swiss German/Swiss Italian (Switzerland), Thai (Thailand), Turkish (Turkey)