F.A.Q.

E-invoicing: how do I enter the company’s unique code?

For Italian companies it will be necessary to insert the 7-character alphanumeric code provided by the client company. The users who do not have a unique code but use an email pec, the field relative to the unique code will have to be completed with 0000000 (7 zeros) to which, however, the email must be associated under “PEC Recipient (B2B)”, once the box relative to “Use Email” has been checked. For foreign customers (CEE, ExtraCee) it will be possible to encode the unique code XXXXXXX (7 X) without any email. For PA customers it will be necessary to indicate the unique office code of six characters (e.g. SZWG99).

CIG and CUP: how are the codes managed?

Please note that only PAs have the CIG code (Codice Identificativo Gara – Tender Identification Code), which consists of a sequence of 10 alphanumeric characters. Dynamics 365 Business Central provides a “CIG List” tab, formed by a header and as many lines as there are customers who will use that CIG. From here you can then enter the CIG codes and the related CUP (Unique Project Code). Attention if shipping customers and invoicing customers are used, both names must be indicated.

How can I edit or add new clients?

NAV allows you to enter or edit customers, in the appropriate section “Customers”, in which you can already see the registered ones. Remember that only certified customers, i.e. those who are registered, whose registration fields are considered suitable, can be charged the invoice.

How can I check for errors in the invoice I want to generate?

In order to check the correctness of the invoice, you must click on “User role management” on the left, selecting the “FE data check” button. In this way, the program performs a further check both on the customer data and on the order lines, since some special characters (for example: °, *, @, ò, …) generate errors for the Interchange System.

“Rejected by the intermediary,” what does that mean?

When the invoice is in this state, it means that the intermediary has found some anomalies that need to be fixed. By clicking on “Log File”, you can see any errors, which are specified in the description field.

“Temporary non-delivery,” what does that mean?

When the invoice is in this state, it means that the SDI has picked it up, but has not been able to deliver it to the customer, it will try five more times to deliver it. In the meantime, it files it in its tax drawer.

“Notification of rejection,” what does that mean?

When the invoice is in this state, it means that the SdI may have discarded it due to anomalies. Remember that these anomalies can be checked even earlier by clicking on “Log File”, where you can see any errors, specified in the description field.

How to import invoices that are stored in the tax drawer?

In order to import the invoices that are in the tax drawer, it will be enough to retrieve the relative .xml invoice and the respective metadata. Once saved on your desktop you will have to access the portal of the intermediary, in the menu on the left you just have to click on “Import Fatt. Acq. B2B”, a new screen will open where to upload the two files. Once uploaded, the files will be located both in the “Purchase Invoice” folder and in Dynamics 365 Business Central.

How can you regenerate an invoice that has been rejected by SdI?

An invoice is rejected by the SdI, for various reasons. Among the most common may be the presence of errors in the data. Once the errors have been displayed with “Log File” we must proceed with “Acquire/Sales Invoice Notes” which opens the following screen. Once “Regenerate Data” has been ticked, we can regenerate the invoice or credit note that we identify through one of the filters.