Hotel Back Office: hotel management software

Hotel Back Office

L’APP Hotel Back Office for Microsoft Dynamics 365 Business Central allows you to manage the administration, general accounting, warehouse and Management Control activities of your hotel or hotel chain.

So, Hotel Management Control goes on cloud thanks to Hotel Back Office: you can work on any device and browser, 24 hours a day, 7 days a week, without the constraint of being in the office.

Hotel Back Office per Business Central

APP Microsoft certified

Available on

Microsoft AppSource marketplace

App developed by:

Serenissima Informatica socio NAV-lab


Perfect for General Ledger

Hotel Back Office includes specific functions for administrative and accounting activities: it is therefore the right tool to keep the general and statutory accounting of your hotel or hotel chain and formulate the financial statements according to national laws.

Nevertheless, the financial statements for the current year are usually closed within the first quarter of the following year and therefore arrive too late to correct strategies and affect business performance. Therefore, to control and be able to influence business in a timely manner, analytical accounting and Management Control are indispensable.

Management Control, the real added value of Hotel Back Office

Thanks to the setup of the best chart of accounts for the specific property, to the split of activities by operating unit and department and to the allocations of costs and revenues in analytical accounting, enriched with extra-accounting statistical information, the Hotel Back Office’ Management Control features allow you to constantly monitor, day by day, on a monthly basis and on an accruals basis, all costs and revenues at all levels of your organization, assign them to the correct responsibility centre, be it cost centre, revenue centre and so on and understand what determined them.

This will allow you to answer a series of fundamental questions to assess the health of your hotel or group:

  • How is the business going from an economic and financial point of view?
  • What are the minimum revenues to cover management costs?
  • How profitable is each department?
  • What are the services to push?
  • What is the most appropriate sales mix?
  • Are there any services that should be outsourced?

The USALI model

Hotel Back Office uses the USALI Uniform System of Accounts Reporting for the Lodging Industry, the reference standard for international hotel accounting: a set of rules for the registration and reclassification of revenues and costs born in 1925 in the United States, constantly updated, designed specifically for hotel companies and globally accepted.

The app allows you to prepare analytical balances, define budgets and build comparative reports useful for monitoring the health of your hotel and your hotel chain based on the analysis of the progressive Month to Date (MTD) and Year to Date (YTD) data compared to Last Year MTD and Last Year YTD data with the respective differences in value and percentage.

From PMS to Hotel Back Office and Microsoft Dynamics 365 Business Central

Thanks to the app PMS Interface, Hotel Back Office is integrated with the main international PMS such as Protel and Opera: this ensures that all accounting and non-accounting movements relating to revenues of all departments are acquired daily, after being checked by the administrative staff, to update the general accounting and, thanks to the reclassification rules, the analytical accounting.

HOTEL BACK OFFICE: screenshots

Vendor and GL reference account sheet

scheda fornitore Hotel Back Office

Page Setup – MTD and YTD accounting statement

Extra-accounting allocations

Cost allocation

Hotel Back Office Setup


Verrai richiamato dai nostri specialisti nell’ERP Microsoft e nella suite di App Tempo Zero .
I nostri consulenti sono a tua disposizione per approfondimenti su contenuti, funzionalità, modalità di fruizione a beneficio della tua azienda e per una demo personalizzata.


Per attivare l’APP è necessario contattare NAV-lab per INFO COSTI e SUPPORTO per download e implementazione.
E’ necessario sottoscrivere il relativo contratto di servizio online a canone mensile / annuale (SaaS – Software as a Service).
Il costo del servizio varia in base al numero utenti.